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Honor Student
stuntz0rZ
Posts: 4
Member Since: ‎12-21-2011
Message 1 of 9 (18,210 Views)
Accepted Solution

How to reset bios admin password HP Elitebook 8440p

I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?

Associate Dean
REO51ST
Posts: 5,375
Member Since: ‎07-18-2011
Message 2 of 9 (18,201 Views)

Re: How to reset bios admin password HP Elitebook 8440p

Stuntz.

 

This should help.

 

http://h30434.www3.hp.com/t5/Notebook-Recovery/6550b-BIOS-password-chip-replacment/m-p/2644701

 

Your chip would be.

 

http://www.ebay.com/itm/UNLOCK-HP-ELITEBOOK-BIOS-REPAIR-PASSWORD-REMOVAL-CHIP-8440p-8440w-8540p-8540...

 

I will be doing more in the future and will post the results.

 

REO

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Honor Student
jazzyjay
Posts: 1
Member Since: ‎08-19-2013
Message 3 of 9 (16,910 Views)

Re: How to reset bios admin password HP Elitebook 8440p

My elitebook 8440 hp was being used one night with previewing a movie dvd, and also was powering up my cell phone ear device as I was watching the movie, I fell asleep and when I awoke up I closed the laptop and now I cannot log on it tells me that the service provider want let me log on. Please tell me how to override so I can use my computer again.

Tutor
mysoulishome
Posts: 2
Member Since: ‎08-29-2013
Message 4 of 9 (16,580 Views)

Re: How to reset bios admin password HP Elitebook 8440p

SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password.


I did this via chat on HP's website.

Screwing with the bios battery will not work on Elitebook...

Honor Student
stuntz0rZ
Posts: 4
Member Since: ‎12-21-2011
Message 5 of 9 (16,461 Views)

Re: How to reset bios admin password HP Elitebook 8440p

Thank you mysoulishome, I had no idea this was possible. I can finally update my bios soon. Woo!
Honor Student
robpaintpro
Posts: 3
Member Since: ‎09-11-2013
Message 6 of 9 (16,056 Views)

Re: How to reset bios admin password HP Elitebook 8440p

Really?? i got as far as being told sience its not under warenty they cant help me!!

Honor Student
robpaintpro
Posts: 3
Member Since: ‎09-11-2013
Message 7 of 9 (16,054 Views)

Re: How to reset bios admin password HP Elitebook 8440p

TO HP.....READ THIS POST, MABEY LEARN SOME PUBLIC RELATIONS..THIS IS A COPY?PASTE OF A POST ON SPICEWORKS I DID EARLYER

 

 

Priscilla@HP,

I am curious about this password issue as it seems its not just a hp one. I just recentaly (3 months ago) left autobody trade of 12 years to start up in computers. Im a little behind on the new tech sence collage, but I have managed to start a biz buying broke electronics and fixing them, mainly laptops, and am doing pretty good. Then it began with a dell e5500 bios. The help I was offered from them after 6hrs of there hoops was "we can unlock it, but we can only do that with extended warenty" so I would have to buy to just get a password, after I spent all that time going through the onership transfer procedure. Also was told there was no way around the password..Well, dell dident think it was to funny after they noticed a computer trying to reqister onership with the service tag "scru-u-dell" after spending another day on it i managed to get dells master bios configure tool. all that time wasted, now im in that position with a hp elite book 6903p. I called hp, and gave them all the information (had it been stolen, i dont think someone would be doing that) offered to send copy of reciete of sale, from a very reputible pc recycler, what everinfo they want and all was almost good till BAM Its not under warenty! Im no hippy, but if 5% of x amounts of these computers are haveing to be tossed since they are now useless, I would think that could be abig concern for a lot of people that dont know. And dell, even after proof of ownership, most people in my spot would have tossed it. That to me is rediculus and bad customer support. I might be just a small little startup, but i would NEVER and have never sent someone away like that.Then to see this has been a hp issue for this many years, i would have thought that maby there needs to be some sort of a ownership, title, what not set up here. We dont just toss a car like that, there is a system in place for that sort of thing. If its the content of the computer, wouldent a wipe system be in place? Hope this make sence as ive gone on to long. im going to put in 3hr on this password then I think ill just send to hp and have them toss it....and to wit, the dell after about 10hr of work made me a 60$ profit...Thanks dell!!!thell that to my bill colectors!

Honor Student
robpaintpro
Posts: 3
Member Since: ‎09-11-2013
Message 8 of 9 (15,281 Views)

Re: How to reset bios admin password HP Elitebook 8440p

So, I dont know if this would be a kudos or a burn on hp but here it goes. Ive had this same prob on one of my elite books (6930p) to wich I spent WAY to much time on. So I went with the call hp and do so and so, but to be told specificaly "there is nothing we can do and we cant esclate it to a claim or what hp calls it. Was pretty pissed being told that after knowing it can be. That was two weeks ago. Today I was using it and it went from able to do anything that a admin can do (was lucky that mine had boot optinon and made me windows admin workaround) to cant anything. figured i would call hp and give a piece of my mind about being told they cant fix since I had the web four web pages infront of me from hp site that said otherwise. It was like a diferent company, the person was actualy doing something and made a claim took my info and was getting somewhere. So I think what it mmust come down to is lack of training for some hp reps or just plain dont care..This had to happen right as I bought a motherboard (25$) on ebay..Looks like you have to either just keep calling and find someone who cares (need your uuid and serial and YES they can make a reset file) or just buy a new board wich are chaep and plentifull compared to hrs of the other B.S. Now...on to my new hp g6 with the famous fried mother board issue that is all so common with a quick google search....Last HP I will EVER buy!!!!!! 

Associate Dean
REO51ST
Posts: 5,375
Member Since: ‎07-18-2011
Message 9 of 9 (15,275 Views)

Re: How to reset bios admin password HP Elitebook 8440p

Rob.

 

Thank you for your replies.

 

This is something I still can not understand.

 

Why some are helped instantly and others are denied support???

 

Then again I hear that others try a second or third time and finally get the support they need???

 

As for me I have all the equipment needed to just replace the BIOS chip.

 

Until I figure the algorithm for converting the UUID I will just replace the chip.

 

Thanks again Rob

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

We at the HP forum try to make your HP experience the best.

****Click the Thumbs up to say thanks****
****Please mark Accept As Solution if it solves your problem****

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