HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Hp TX2 1270us - I noticed that my laptop had changed its name from HP TX2-1270us to Soyuz 3.0 (120 Views)
Reply
Reply
Topic Options
mftugs Student
Student
mftugs
Posts: 2
Registered: ‎04-24-2012
Message 1 of 3 (120 Views)
Report Inappropriate Content

Hp TX2 1270us - I noticed that my laptop had changed its name from HP TX2-1270us to Soyuz 3.0

‎04-24-2012 04:06 PM

Hp TX2 1270us - several months ago I noticed that my laptop had changed its name from HP Touchsmart TX2-1270us to Soyuz 3.0 all the serial numbers and registration numbers were changed to 1234567890, when I press escape on startup the information is the same so I'm assuming my bios has been changed also. How do I change it back? When I use the HP program for updating my laptop it doesn't recognize my laptop as an HP product. HELP!!! 

I use Windows 7 Ultimate, and I have AMD turion X2 64 processor.

0
Reply
0
Please use plain text.
 
Regents Professor Regents Professor
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 3 (107 Views)
Report Inappropriate Content

Re: Hp TX2 1270us - I noticed that my laptop had changed its name from HP TX2-1270us to Soyuz 3.0

‎04-25-2012 08:37 PM

Its bios tattoo corruption, only HP can fix this issue unfortunately.

Reply
Please use plain text.
 
mftugs Student
Student
mftugs
Posts: 2
Registered: ‎04-24-2012
Message 3 of 3 (93 Views)
Report Inappropriate Content

Re: Hp TX2 1270us - I noticed that my laptop had changed its name from HP TX2-1270us to Soyuz 3.0

‎04-26-2012 12:15 PM

Thanx That does help.

0
Reply
0
Please use plain text.