This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Hp pavilion tx 2500 black screen (472 Views)
Reply
Student
forest14579
Posts: 1
Registered: ‎08-01-2012
Message 1 of 10 (472 Views)

Hp pavilion tx 2500 black screen

i updated the software on my laptop awhile ago i went to restart it then on boot the screen stays black and i get the two blinking lights at the caps and num  ive tried the hard reset stuff i even tried to hook it to an external monitor but it wont show on that on start up the cd drive makes to fast clicks.....any ideas on how to fix this and the fan is clean and everything is in place help please

Please use plain text.
Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 2 of 10 (453 Views)

Re: Hp pavilion tx 2500 black screen

Tell us about the software update?

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Please use plain text.
Tutor
adlegs11
Posts: 14
Registered: ‎08-15-2011
Message 3 of 10 (423 Views)

Re: Hp pavilion tx 2500 black screen

I have the same issue... also the blue lighting bold comes on sometimes? I have tried the reset using the power button, and every combination of the battery in /out power in/out.... I can get it to come on sometimes also if I remove the battery and power. reset by holding the power button and waiting about 10 minutes, but it does not work every time. Any help would bw GREAT!

 

PS the battery is new.

 

Thanks

Please use plain text.
Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 4 of 10 (421 Views)

Re: Hp pavilion tx 2500 black screen

Try starting the notebook with just one piece of memory and try both slots.  Then try the other piece of memory and try both slots.  If you only have one piece of memory, at least try the other slot.

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Please use plain text.
Tutor
adlegs11
Posts: 14
Registered: ‎08-15-2011
Message 5 of 10 (418 Views)

Re: Hp pavilion tx 2500 black screen

I tried it with each stick in each slot by itself and even no memory. Dont even get POST beep codes...

Please use plain text.
Tutor
adlegs11
Posts: 14
Registered: ‎08-15-2011
Message 6 of 10 (416 Views)

Re: Hp pavilion tx 2500 black screen

[ Edited ]

I also removed every peripheral and tried to boot during...nothing. I noticed the cddrom spins 2 times and the fan spins up for about 3 seconds and shuts off.

Please use plain text.
Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 7 of 10 (386 Views)

Re: Hp pavilion tx 2500 black screen

I think this must be the video chip problem.  Even though this is not your model, this has been a standard fix:

http://www.youtube.com/watch?v=V7HhSqqKr04&feature=player_embedded#t=3s

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Please use plain text.
Tutor
adlegs11
Posts: 14
Registered: ‎08-15-2011
Message 8 of 10 (365 Views)

Re: Hp pavilion tx 2500 black screen

Danjen you  are the man!  that was it. I used a hand held infrared tem sensor and a heat gun to reflow the video chip. I kept the temp betweem 380 - 400 F for around 4 minutes then let cool for 30 minutes. reassembled and it works.

Please use plain text.
Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 9 of 10 (355 Views)

Re: Hp pavilion tx 2500 black screen

I am glad I could help!

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Please use plain text.
Tutor
adlegs11
Posts: 14
Registered: ‎08-15-2011
Message 10 of 10 (300 Views)

Re: Hp pavilion tx 2500 black screen

UPDATE....
I have done this 3 times not and the fix only lasts a couple of weeks.... Is there a mod to help to keep the temp down on the video chip? I saw someone put a penny on it and it helped... is this for real?
I really think that the chip is over heating and that is causing the issue... Thanks!
Please use plain text.