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grissomgirl
Posts: 4
Member Since: ‎01-26-2014
Message 1 of 5 (195 Views)

I have lost the up and down arrow on my scroll bar

all of the sudden a couple of weeks ago the up down arrow on my scroll bar on the right disappeared.  Its very aggravating.

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banhien
Posts: 32,349
Member Since: ‎01-29-2009
Message 2 of 5 (190 Views)

Re: I have lost the up and down arrow on my scroll bar

Hi,

 

What is the Operating system on your machine ? And which application are you talking about ? IE, Firebox, Word .... or else ?

 

Regards.

BH
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Honor Student
grissomgirl
Posts: 4
Member Since: ‎01-26-2014
Message 3 of 5 (187 Views)

Re: I have lost the up and down arrow on my scroll bar

windows 7, and only on facebook

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banhien
Posts: 32,349
Member Since: ‎01-29-2009
Message 4 of 5 (179 Views)

Re: I have lost the up and down arrow on my scroll bar


grissomgirl wrote:

windows 7, and only on facebook


Hi,

 

Please read:

 

"Please be sure to provide a link to your Ecwid store on Facebook so that we can check it.
I suspect you mean this issue: When you open your Facebook Ecwid application you see only a few categories and no scrolling to view the other categories. We have received similar queries from other Ecwid users. Unfortunately we haven't reproduced this behavior on our side.

But most likely it is indeed an issue of the Facebook itself, not some particular application:
The iframe in which Ecwid app is shown is normally resized automatically. So, for ex., if there're many categories there'll by the scrolling. Sometimes Facebook won't allow resizing for some reasons. It results in such issues: A part of the categories are cut. And as it appears the problem is revealed sporadically. As far as I know this bug is reported to Facebook already: https://developers.facebook.com/bugs/267871023312935 "

 

Source: http://www.ecwid.com/forums/showthread.php?p=70812

 

Please go to the above link for more discussions.

 

Regards.

BH
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grissomgirl
Posts: 4
Member Since: ‎01-26-2014
Message 5 of 5 (175 Views)

Re: I have lost the up and down arrow on my scroll bar

thanks. I thought so.
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