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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavillio dv6-6b07tx
Microsoft Windows 7 (64-bit)

In the Device manager under

Other Devices

I have the following two messages below flagged - with their appropriate Hardware ID's

 

I haven't been able to find the appropriate drivers anywhere - including updating all sorts of Drivers from the appropriate HP website - I have updated the chipset drivers from this website.

 

Are you able to help with this one, as it's gettign a little frustrating, although all my applications / divices / printers etc seem to be working normally  ??

 

Thank you

 

- PCI Device

 

PCI\VEN_10EC&DEV_5209&SUBSYS_3388103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_3388103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

 

- Unknown Device

 

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Should be the Card Reader Driver.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55104.exe

 

And the Validity Sensor Driver.

 

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Should be the Card Reader Driver.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55104.exe

 

And the Validity Sensor Driver.

 

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks,

 

These nwe drivers seem to have solved this problem - thankyou.

 

But now I've got a new message (actually an old one back) under USB controllers - Unknown device - Windows has stopped this device because it has reported problems (Code 43) - Unknown device.

 

I've already downloaded all the USB driver updates from the HP website

 

Everything else appears to be working OK eg USB thumbdrives etc

 

Regards

HP Recommended

All seems to be sorted now

 

thank you

 

Regards

HP Recommended

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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