Issue with Password and Finger Scanner Security (446 Views)
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Honor Student
Lar-in-OB
Posts: 2
Registered: ‎04-11-2011
Message 1 of 5 (446 Views)

Issue with Password and Finger Scanner Security

I have set up a password and finger print scan option to start the computer and Windows on my HP DV6T Select laptop.  I have used the finger scanner almost exclusively.  Over time I forgot the password.  Now I would like to change the password so I can have it as a backup if the finger print scan fails.  What would I do to change the password?  When I go to the User Accounts within the Control Panel, it requires that I enter the old password to change the password.  Is there a way to change the password without knowing the old password? 

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 2 of 5 (432 Views)

Re: Issue with Password and Finger Scanner Security

Without know current/old password you cannot change or remove the password of the computer.

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I am an HP employee!!
Honor Student
Lar-in-OB
Posts: 2
Registered: ‎04-11-2011
Message 3 of 5 (426 Views)

Re: Issue with Password and Finger Scanner Security

Does anyone else have a suggestion.  I know one can buy some software that will erase the password, but I was hoping not to spend any money to fix my forgotten password problem.

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 4 of 5 (406 Views)

Re: Issue with Password and Finger Scanner Security

[ Edited ]

Try this and check.
1. Type "cmd" in start menu search box. Press ctrl + Shift + Enter key to open command prompt in elevated mode or Right click cmd in search results and click "Run as administrator".
2. In command prompt window type net user <account name> <new password>

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Student
danushan
Posts: 1
Registered: ‎03-03-2013
Message 5 of 5 (101 Views)

Re: Issue with Password and Finger Scanner Security


kamat_hp wrote:

Without know current/old password you cannot change or remove the password of the computer.


 

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