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Honor Student
looneydevil
Posts: 2
Member Since: ‎06-30-2010
Message 1 of 10 (10,899 Views)

Keyboard does not work at all. But mouse does.

[ Edited ]

Out of no where my keyboard completely stopped working. My touch pad mouse, and the lazor one I use work fine, but none of my keys work. I've tried pushing them all. I tried a system restore and troubleshooting, but nothing is working. The on-screen keyboard also works, but none of my actual keyboard keys, not even the number pad. I have a hp Compaq Presario CQ61-411WM. Please Help!!!

Honor Student
looneydevil
Posts: 2
Member Since: ‎06-30-2010
Message 2 of 10 (10,887 Views)

Re: Keyboard does not work at all. But mouse does.

Nevermind everyone I figured out what happened. Thanks anyways though

Student
btarbtara
Posts: 1
Member Since: ‎08-11-2010
Message 3 of 10 (10,753 Views)

Re: Keyboard does not work at all. But mouse does.

whabt did you i have the same problem

Honor Student
ThSQ
Posts: 3
Member Since: ‎08-14-2010
Message 4 of 10 (10,722 Views)

Re: Keyboard does not work at all. But mouse does.

Try this:  locate a little button which is on the bottom edge of the keyboard.  It should be midway between the left- right-edges of the touchpad.  When it is lighted RED, the touchpad is OFF.  On the other hand, if it is lighted, then you probably need to access your touchpad sensitivity settings.

Honor Student
dinamite12
Posts: 2
Member Since: ‎03-31-2011
Message 5 of 10 (9,889 Views)

Re: Keyboard does not work at all. But mouse does.

same computer same problem, please tell what u did to fix ur because this is ding my heading.

thank u

Honor Student
dinamite12
Posts: 2
Member Since: ‎03-31-2011
Message 6 of 10 (9,888 Views)

Re: Keyboard does not work at all. But mouse does.

same computer same problem, please help me, what did u do to fix urs? because this is doing my heading.

thank u

Student
phynkx
Posts: 1
Member Since: ‎12-06-2011
Message 7 of 10 (9,328 Views)

Re: Keyboard does not work at all. But mouse does.

hi i ve got the same problem..my keyboard just stopped working... external keyboard works..mouse & touchpad too

i tried the hard reset but no dice..

can elaborate about the touchpad sensitivity settings..like what exactly do we have to do..?

 

much help

thanks

Honor Student
donhopes
Posts: 3
Member Since: ‎07-24-2011
Message 8 of 10 (8,393 Views)

Re: Keyboard does not work at all. But mouse does.

Same problem. Help?

Student
Eris-Rocket
Posts: 1
Member Since: ‎08-22-2014
Message 9 of 10 (375 Views)

Re: Keyboard does not work at all. But mouse does.

I have the same problem, but looking here it has been years since last post and still no reply saying how to fix?

HP Support Agent
Sparkles1
Posts: 4,495
Member Since: ‎09-02-2013
Message 10 of 10 (363 Views)

Re: Keyboard does not work at all. But mouse does.

Hi @Eris-Rocket 

 

Welcome to the HP Forums!:smileyhappy:


I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.


Have you tried the solution provide in on the fourth post down on this thread.

 

If you connect and external keyboard does it work?

Have you tried running The HP Support Assistant to aid with updating HP drivers and resolving issues?

 

Here is a link to Notebook Keyboard Troubleshooting (Windows 7), that may help.

 

Have you tried the Windows troubleshooter?

 

To assist you further, I will need some more information.

 

What exact model of HP notebook do you have?

 

  How Do I Find My Model Number or Product Number?

 

What Operating System are you running?

 

Was there any recent changes before this happened?

 

Sparkles1
I work on behalf of HP



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