06-30-2010 12:30 AM - edited 06-30-2010 12:32 AM
Out of no where my keyboard completely stopped working. My touch pad mouse, and the lazor one I use work fine, but none of my keys work. I've tried pushing them all. I tried a system restore and troubleshooting, but nothing is working. The on-screen keyboard also works, but none of my actual keyboard keys, not even the number pad. I have a hp Compaq Presario CQ61-411WM. Please Help!!!
08-14-2010 12:52 PM
Try this: locate a little button which is on the bottom edge of the keyboard. It should be midway between the left- right-edges of the touchpad. When it is lighted RED, the touchpad is OFF. On the other hand, if it is lighted, then you probably need to access your touchpad sensitivity settings.
12-06-2011 06:59 AM
hi i ve got the same problem..my keyboard just stopped working... external keyboard works..mouse & touchpad too
i tried the hard reset but no dice..
can elaborate about the touchpad sensitivity settings..like what exactly do we have to do..?
08-22-2014 12:44 PM
Welcome to the HP Forums!
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Have you tried the solution provide in on the fourth post down on this thread.
If you connect and external keyboard does it work?
Have you tried running The HP Support Assistant to aid with updating HP drivers and resolving issues?
Here is a link to Notebook Keyboard Troubleshooting (Windows 7), that may help.
Have you tried the Windows troubleshooter?
To assist you further, I will need some more information.
What exact model of HP notebook do you have?
What Operating System are you running?
Was there any recent changes before this happened?
I work on behalf of HP
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