Keyboard filter (7772 Views)
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Honor Student
andros8000
Posts: 4
Member Since: ‎11-24-2009
Message 1 of 4 (7,772 Views)

Keyboard filter

I recently just upgraded to windows 7. My laptop model is a dv4-1465dx. as i did so, it told me to update my keyboard filter. i wasnt exactly sure what that was so i went ahead with the update. most of my keyboard works really well but some of it does not. the quick launch keys at the top of the keyboard such at the "mute" button do not change color any more when i press them. also when i slide my fingers across the volume button there is no on screen indiction that the volume has changed. i was told that the problem could be fixed with the correct driver download, but i am not sure what to download or when to do it. could someone please point me in the right direction, or give me a link to the correct download? i would greatly appreciate.
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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 4 (7,768 Views)

Re: Keyboard filter

Hi,

First uninstall HP Quick lunch Buttons from Your system.

 

Resources:

How to Run a Program in Compatibility Mode in Windows 7

Make older programs run in this version of Windows

 

Only after that install this version:

HP Quick Lunch Buttons here (ver 6.50.7.1)

 

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Student
dsevarino
Posts: 1
Member Since: ‎01-23-2010
Message 3 of 4 (7,025 Views)

Re: Keyboard filter

Hey Dan

 

How would I go about unistalling the quick launch buttons? when I search for it my computer tells me they dont exhist for this version of windows. I'm having the same problem. I downloaded the version that you have the link posted to but my sound button above the keyboard is still red and i have no sound. everything else seems to work though

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 4 of 4 (6,986 Views)

Re: Keyboard filter

@dsevarino

 

Hi,

 

Find Your correct audio driver:

 

  • Click on Support & Drivers link. (Upper part of this page.)

 

  • Choose option: Download drivers and software (and firmware)

 

  • In form:
      Enter a product name / number

      For product provide Your p/n number. (How to find correct p/n informations here.)

 

  • Click on Go and choose correct Win7 version there
  • Find on the list audio driver.

 

Disconnect from Internet.

Uninstall from Your system audio drivers.

 

Resources:

Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

 

Restart Your system:

 

On boot press F8 and choose Safe mode.

 

Go to Control Panel -> Devices Manager -> Audio, Video and Games Controllers


and find there Audio card. Click on it with right button of Your mouse and choose uninstall driver.

 

Restart Your system and this time start it in normal mode.

 

Install this driver which You already downloaded.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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