Laptop keeps crashing.

[Mwood]

My DV6000 has been crashing for the past few months.  I stopped using it for a while, but I needed to get the photos off of it before I wiped it.  Unfortunately nearly all my drivers are gone including: sound, networking, but most importantly my USB ports have stopped working so I can't use a thumb drive to get my photos.  

The computer crashes only when I'm on my main account in normal mode.  The guest account is fine.  What I want to know is if it is possible burn a disk while in safe mode and if that is not possible can I burn a disk from the guest account? 

[bwolper]

I am just guessing.

I don't think you can burn a disk from Safe Mode.  You should be able to burn a disk from Guest account.  Give it a try.

Let us know if it works or not.

[Daniel_Potyrala]

@Mwood,

Hi,

You can backup all Your files and system on CD/DVD with Macrium Reflect software. Download link here and here is tutorial how to use it.

You said:

"Unfortunately nearly all my drivers are gone including: sound, networking, but most importantly my USB ports have stopped working so I can't use a thumb drive to get my photos.  "

Can You say something more about it? They disappeared from Your system or You just don't have anymore drivers for Your software.

Write down Your p/n number which is under Your computer and looks like this if You want more help and alos which system are You using.