Laptop starts and shuts down (2518 Views)
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Student
dockjmj
Posts: 1
Registered: ‎12-30-2010
Message 1 of 2 (2,518 Views)

Laptop starts and shuts down

I have a HP Pavilion dv7-1260us.  I have had it for under a year now and it has been working very well.  However, today I was playing a game (on Facebook) and had to leave the laptop.  I put it in the hibernate mode and after awhile came back.  I tapped the power button and windows started to resume and everything came back up normally.  I resumed my game and got up to get something from the kitchen came back seconds later and the laptop was off.  I tried to restart the laptop and it begins to start and boot then shuts off.  I have tried the hard reset procedure, I even made sure the CMOS battery was set properly.  All good there.  Nothing seems to be working.  It has even made it through the boot process once and windows came up and then shut down.  That only happened once.  Now all it does is try and start (lights come one, beep sound, fan runs) and trys to boot then immediately shuts itself down.  Any help would be greatly appreciated!!! 

Master's Graduate
phttech
Posts: 529
Registered: ‎12-17-2008
Message 2 of 2 (2,497 Views)

Re: Laptop starts and shuts down

some additional steps to try

first see if you can boot to Bios press the F10 key while booting

if so in Bios press the F9 key to restore defaults then F10 to save and exit

 

see link for more troubleshooting steps and information

Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly

While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation