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12-29-2011 05:51 PM
HP Pavillion dv7-4285dx Entertainment Notebook PC
Windows 7 Home Premium 64-Bit
A few months into using computer there is an intermittent loud beep and click noise (similar to the sound my cd rom drive makes when opening). I have noticed that somethimes when computer shuts down or hibernates, this will occur. Sometimes it just happens randomly.
Customer support told me to do a hard drive test. Both passed (long & short)
Customer support told me to do a full system recovery. Problem still occurs.
03-24-2012 02:56 AM
Sounds like a software issue. Some form of update, or notice sound?
CD/DVD drivers reupdateing, and fails, so it does it again??
Can you post a screen shot of this?....
OK, so try this:
>Uninstall the CD/DVD driver from the 'DEVICE MANAGER'
The driver should reinstall after the reboot.
Check the cd/dvd unit in all its functions, including burning a disk.
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