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Low Battery Message on start-up
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04-18-2012 12:34 PM
When powering on notebook (HP G72 model) I get message:
Low battery capacity on
Primary (internal) Battery (601)
Is this message referring to the large battery that is easily accessible on outside of laptop, or the one inside?
I opened up the laptop and replaced the small battery, I believe it was a CR2032 battery, but still getting the same message.
Before I replace the other battery, wanted to clarify which battery this message is referring to.
Thanks for your help!
Re: Low Battery Message on start-up
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04-18-2012 12:36 PM
cali92262,
601 refers to the primary battery, the large one that is removable on the back/bottom of the PC without using a screw driver.
-wes
I am an HP employee.
Re: Low Battery Message on start-up
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04-18-2012 01:42 PM
THANK YOU! I ordered the small "inside" battery, thinking it was that one, and broke the plastic cover in the process. Fortunately, the small battery was only $5.00 from Hong Kong with free shipping (smile). Now I know the correct one. Thank you again!
Re: Low Battery Message on start-up
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04-19-2012 10:33 AM
I am getting the low battery message on start-up also, can anyone tell me how long the battery is supposed to last? Thi sis the 2nd I have on my laptop. The 1st was damaged and HP replaced a no cost, and it's not quite a year and already I am getting this message? Could this be the length of time the battery is supposed to last? thank you
Re: Low Battery Message on start-up
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04-19-2012 10:40 AM
laida,
How long is a battery supposed to last? It depends on usage really.
Here's everything you wanted to know:
-wes
I am an HP employee.
