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Top Student
Wimpy_Jr
Posts: 3
Member Since: ‎10-11-2010
Message 1 of 31 (143,315 Views)

Missing driver

Unknown Device

Location Port_#0003.Hub_#0003

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 2 of 31 (143,308 Views)

Re: Missing driver

Can i get the exact Model number of the notebook, its current OS and Hardware IDs of the unknown device?

It looks like something thing related to USB

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Top Student
Wimpy_Jr
Posts: 3
Member Since: ‎10-11-2010
Message 3 of 31 (143,307 Views)

Re: Missing driver

WH251UT#ABA

CND0241BS6

Windows 7

 

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 4 of 31 (143,291 Views)

Re: Missing driver

That looks like Fingerprint Reader...you can download it from here.... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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Top Student
Wimpy_Jr
Posts: 3
Member Since: ‎10-11-2010
Message 5 of 31 (143,290 Views)

Re: Missing driver

That worked, thank you

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 6 of 31 (143,287 Views)

Re: Missing driver

You are always welcome! :smileyhappy:


_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Student
jmanuelram
Posts: 1
Member Since: ‎10-27-2011
Message 7 of 31 (126,978 Views)

Re: Missing driver

It Works Fine!!!

 

Thanks a lot !!!!

Student
Julia25
Posts: 1
Member Since: ‎07-23-2012
Message 8 of 31 (107,931 Views)

Re: Missing driver

Hi,

 

I have the same problem with the message saying

"Unknown device

Port_#0002.Hub_#0003"

 

Driver version: 6.1.7601.17514

 

And the integrated webcame doesn't work, so I thought it would be that the driver for the webcame is missing.

 

Can you help???

Student
BAPIJODDAR
Posts: 1
Member Since: ‎09-03-2012
Message 9 of 31 (103,573 Views)

Re: Missing driver

Port_#0002.Hub_#0003

Student
pardeep2013
Posts: 1
Member Since: ‎02-07-2013
Message 10 of 31 (81,599 Views)

The hardware ID of your device is USB\VID_138A&PID_0007&REV_0072.

The hardware ID of your device is USB\VID_138A&PID_0007&REV_0072.

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