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My HP G62 screen goes white then just lines (121 Views)
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terrylg
Posts: 1
Registered: ‎11-09-2012
Message 1 of 2 (121 Views)

My HP G62 screen goes white then just lines

When switched on the screen starts white in top left hand corner then spreads across screen, then the screen goes black and into just a scrambled mess with lines running across. I think it is the graphics chip as I plugged in another screen and same thing happens. Is there any soultion or has all hope gone.

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Kyle_W
Posts: 3,618
Registered: ‎04-26-2011
Message 2 of 2 (106 Views)

My HP G62 screen goes white then just lines

What is the exact model number of your notebook?

For most HP Notebook PCs, to find your Product Number: hold down FN and ESC keys at the same time.
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