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My Laptop gets on hibernate mode again and again. (261 Views)
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Student
uzairjaveed
Posts: 1
Registered: ‎05-03-2012
Message 1 of 2 (261 Views)

My Laptop gets on hibernate mode again and again.

I have HP Pavilion dv4-1241tx Entertainment . I recently updated from vista to windows 7. Now when i use it for an hour. after that it gets hibernated on its own. and then i switch it on and then it gets hibernated again and again till it gets cooler. It gets extremely hot at that time so i don't know what to do. I need an immediate action.  I have to keep it like that for an hour then i can use it again..Thank You

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Master's Graduate
WaseemW
Posts: 791
Registered: ‎01-11-2012
Message 2 of 2 (257 Views)

Re: My Laptop gets on hibernate mode again and again.

if its gettingg hot and enter hibernate, it must be a thermal shutdown to prevent any damages to computer parts.

 

You may want to consider getting the heatsink cleaned as mentioned below.

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSe...

 

also make sure you have all the latest drivers from hp.com for your current OS. if there are no drivers, there is a risk of components not working normal and cause heat or other issues.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07165&lc=en&cc=us&dlc=en

go to "DOwnload Softwares and Drivers from hp.com" part in the document.

 

hope it helps

 

Regards,
WW
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