Question
Reply
 
Student
Jaymoore1977
Posts: 1
Member Since: ‎04-28-2013
Message 1 of 2 (459 Views)

My laptop a beats audio has black screen says boot device not Found

Says please install an operating system. I was on it earlier today. What gives?
Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 2 (431 Views)

Re: My laptop a beats audio has black screen says boot device not Found

Hi,

Check this link to learn how you can perform the hard disk test.

When the test will fail then this means that your hard drive needs to be replaced.

If your notebook is under warranty, then in this case please contact HP. They'll send you a new hard drive for free.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation