My laptop a beats audio has black screen says boot device not Found (269 Views)
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Student
Jaymoore1977
Posts: 1
Registered: ‎04-28-2013
Message 1 of 2 (269 Views)

My laptop a beats audio has black screen says boot device not Found

Says please install an operating system. I was on it earlier today. What gives?
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Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 2 of 2 (241 Views)

Re: My laptop a beats audio has black screen says boot device not Found

Hi,

Check this link to learn how you can perform the hard disk test.

When the test will fail then this means that your hard drive needs to be replaced.

If your notebook is under warranty, then in this case please contact HP. They'll send you a new hard drive for free.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

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