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My pc doesnt respond! (130 Views)
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Tutor
arditbrame
Posts: 30
Registered: ‎04-27-2011
Message 1 of 4 (130 Views)
Accepted Solution

My pc doesnt respond!

i have this comp Hp Compaq Presario Cq61-209Sl Notebook. i was working and i had to put in a USB drive(probaly with virus)

and in that moment my pc stoped responding and still doesnt respond. i turn it on and it turn on normally, windows does load. the desktop apears (icons too). but i cant do nothing more.

HEEEELPPPPP MEEEE

i need my pc

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 2 of 4 (126 Views)

Re: My pc doesnt respond!

first... start ur PC in safe mode

 

restart ur PC and press F8>> select Safe Mode >> press enter.

 

Do a system restore from here..

 

Instruction

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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Tutor
arditbrame
Posts: 30
Registered: ‎04-27-2011
Message 3 of 4 (124 Views)

Re: My pc doesnt respond!

thx i will try, but i have windos vista not 7

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 4 of 4 (123 Views)

Re: My pc doesnt respond!

no problem...

 

you have to follow same procedure

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
Please use plain text.