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NEED HELP!!! (130 Views)
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Student
S4MTW
Posts: 1
Registered: ‎05-25-2012
Message 1 of 3 (130 Views)
Accepted Solution

NEED HELP!!!

Hello im called Sam and i have a fair knowledge about computers but i have been having a very big problem with my HP Pavilion dv6.

 

My problem is when i turn my laptop on it gets very hot and i have checked to see if i have any programs open at start-up are using any CPU usage and their isn’t anything?

 

My laptop will remain hot the whole time it’s on and it’s not at normal degrees. It feels like its boiling no jokes! I can’t have it on my laptop its that hot

 

My laptop was brought last august so its not even a year old.

 

If you need the specs here they are

 

Laptop name: HP Pavilion dv6

Processor: AMD phenom II N930 quad-core processor 2.00GHz

Ram: 4gb

Graphics Card: ATI Mobility Radeon HD 5470

 

Please Help!

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 2 of 3 (101 Views)

Re: NEED HELP!!!

[ Edited ]

Hi,
Check the link below:
How to prevent and deal with overheating.

 

Still not solved? Please contact with HP because as I understand you still have valid warranty on this model.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
Mesayuri
Posts: 1
Registered: ‎09-27-2012
Message 3 of 3 (41 Views)

Re: NEED HELP!!!

[ Edited ]

Good Afternoon,

 

I hope this email finds you doing well,

 

My name is Anita Taylor; I’m a loyal HP supporter.  03-09-11 I purchased an all in one HP 8500A Plus. .    In April I called because the machine vibrated, made noise and ate the paper from the paper drawer.   

 

 I called the store to take it back, and was told to call the number on the receipt.   I call that number and was told the machine was under factory warrantee.

 

After several calls to HP I gave up and put the machine in the box in the corner.

 I used the machine for coping only. 

 

 Today I called again just to give it one more try and got the runaround again…   All I need is a printer that works or a refund.

 

PLEASE ADVISE

 

 

CNOBABMOM6

PRODUCT # CM756A

FPU CM756-64001

 

[Personal Information Removed]

FRUSTRATED...

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