This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

New RAM not recognized (493 Views)
Reply
Student
coraben
Posts: 1
Registered: ‎11-13-2009
Message 1 of 2 (493 Views)

New RAM not recognized

My old notebook needed more RAM so hp gave proper cards to purchase.  After installing, the notebook works the same as before and does not recognize any new/more RAM.  I'm sure I inserted properly. 

 

 

Please use plain text.
Regents Professor
Huffer
Posts: 5,783
Registered: ‎11-12-2008
Message 2 of 2 (466 Views)

Re: New RAM not recognized

not much information here....we need the model number, how much memory you had and how much you want to install. It would also help to know anything written on the chips you are trying to install.
Please use plain text.