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06-17-2011 04:21 PM - edited 06-19-2011 08:53 AM
First off, we got a nasty virus, that Nortons and Spybot S&D cannot seem to cure, so I decided we should just use the recovery manager to roll it back to clean factory. The first time we did this, all went well. the second time we did this, all went well. Then comes the third time - This was going just fine and I had gotten Windows Vista Home Premium x64 installed, but while the system was installng HP drivers and software, the dv7 mysteriously shut itself off. Now when we try to turn it on, it repeatedly shuts itself off, before the OS can fully load up.
I should also mention, this virus stays on the PC, even after a factory install and nothing seems to kill this thing, which seems to continue morphing itself with each fresh OS install. It is disabling administrator rights, control panel and proc manager, among more and more things, with each 30 days of use and fresh factory installs.
I am wandering, if this it is actually the virus(fast disk fake anti-virus), or if it may be the fact, this laptop overheats since we purchased it? It does seem to get really hot.
Solved! Go to Solution.
06-18-2011 06:07 PM - edited 06-19-2011 08:54 AM
Hello again, so no one has an answer for this?
I read the Laptops send flashing and beeping signals, if I have a hardware issue, but I am not getting any flashes from LEDs or any beeps, just the shut down.
Can I install WinXP to this duo-core laptop maybe? Or, do I need to purchase Windows 7? Vista is extremely slow OS.
Thanks for any help.
06-19-2011 08:49 AM - edited 06-19-2011 08:55 AM
Okay, I tried again to turn on our dv7-1264nr Laptop. It shuts itself off within 3 to 5 seconds, before I can even push F8, F11, or F10.
Purchased this laptop from Office Max, in the summer of 2010, so we have owned it for exactly one year. First 3 months, I was very pleased with its performance, although Windows Vista appears to be a clunky OS. Is it even possible, to turn back time and reformat this laptop to Windows XP? I cannot afford Windows 7 at this current time.
06-19-2011 09:10 AM
Okay, managed to turn on and re-start factory recovery, as this is what the Laptop suggested. Will see how it goes this time around, lol.
Am thinking now, this laptop may be shutting itself off, due to extensive over heating maybe.
05-08-2012 12:59 PM - edited 05-08-2012 12:59 PM
I did solve these issues.
First off, My daughter did acquire a virus from online gaming, as we tested this out and got the virus(Trojan) three times from the same site. Nortons was active and did not catch it (Nortons = waste of PC resources and money, lol). AVG catches everything and I love this anti-virus 100% better ;-)
Solved the heat issue, by propping the laptop up on taller back legs - simple sticky rubber extenders, purchased from hardware store, allows air to circulate better through the bottom fan.