HP Support Forums
Join in the conversation.
05-29-2010 08:49 AM
My daughters laptop was stolen, and the pawnshop where it was found did something to clean the info off. They screwed it up to were, I cant open it with the password. There is no password recovery backup disc. The recovery disc, are gone to.
It is running Windows 7 Home Premium, the laptop is an HP G61 429WM.
11-23-2010 01:07 PM
shut down your Notebook completely
then look at the F11 key on the top line of your keyboard do not press it
press the power button to turn on the notebook
and as soon as u release the finger from your power button keep hitting the F11 key .
you will see windows loading files
now stop hitting F11 key
after the laoding is complete
u will see a blue screen with couple of optins
u will c the option like system recovery
click on system recovery and then click on next
after that it will give you two options
select the 2nd option which says " recovery without backign up your files " and then click next
and wait adn watch
it will take approximately 25 min to complete
once its complete it will show u the option of finish
so go a head and click on finish
after that your notebook will get restart and it will say set up is preparing your notebook for 1st use
so just go a head and fill up all the information whcih is asked
and enjoy using your notebook
11-23-2010 01:33 PM
If you think there is personal data on the hard drive you need, then Maddy_sam20 advice will erase it permanently
Use this free password reset disc, download the iso file and burn it as an image to cd, boot from the CD and reset the password.
If they set a Bios password, you will have to contact HP to get it reset
01-09-2012 01:54 AM
Here are three methods for you；
1. Log on your computer by using Administrator account in safe mode, its password is default blank if you never change it. So that you can use it to change all other user password. But note that it just appears when you have enable it before or there is not other admin account exist.
2.Use a password reset disk if you have already created.After you logon with a false password it will appears a hint "reset password...". Then insert your passwrod redet disk and click it to start your password reset.
3.If the methods above are unavailable, you can use a professional password tool to crack it.
Recomend you to use Daos Windows 7 Password Recovery Tool,it is simple and safe,and can recover windows 7 password in several minutes.You also can use Daos Windows 7 Password Recovery Tool to add a new user with administrator privilege to your Windows when you can not find target user. With this New user account you can and logon your locked computer directly.You can see this article:
01-23-2012 09:36 PM
Get a password recover tool, use it to create a windows password reset boot disk, and use it to reset your windows password.
The following password recovery software work well with windows 7, vista, xp:
Windows password reset, Password Rescuer, chntpw.
Second, Visit Microsoft community. There have many MVPs who may help you solve the problem.
07-25-2012 09:44 PM
There are two tips for you.
1. Enter into safe mode, log in as default admin account, there is no password in it. If the default account password has been changed, see next
2. Find Windows Password Reset and download it( You can do in any computer not yours). Burn to a blank CD or USB, Insert it to your computer then use the disk to reset your password to blank without knowing the current password.
07-28-2012 09:13 AM
Thanks for the information. i have been struggling for two weeks since my son locked me out of his Hp laptop! He somehow got into my administrator password, changed it, and then locked me out of the laptop. This helped tremendously so i can completely recover his laptop. J
08-03-2012 01:52 AM - last edited on 04-01-2013 06:56 AM by OrnahP
Recover a HP Windows 7 password may take you some time, there is a free tool Ophcrack can crack a Windows 7 password which made up less than 6 characters.
10-24-2012 03:02 AM - edited 04-05-2013 06:10 PM
Method 1: Reset Windows password using CMD
Step 1: Logon your Windows as administrator(You also can logon Safe Mode with Command Prompt, pressing F8 when restart your computer, hit up/down key to choose Safe Mode with Command Prompt and hit Enter).
Step 2: Click on Start, type cmd in the Run box or Search box and press Enter.
Step 3: Type net user, all user accounts of your computer will be listed.
Step 4: Type net user "UserName" "NewPassword"(replace UerName and NewPassword with yours), press Enter, then the password will be reset as new one and you can logon Windows Vista with it.
Method 2: Reset WIndows 7 password with Windows password reset disk
Here is the steps to reset Windows 7 password with password reset disk, bypassing Windows Vista/XP password is the same as this:
Step 1: Login Windows 7 with a incorrect password, it will show you a link "Reset Password.." under the password box.
Step 2: Insert your password reset disk, click the link, When a password reset wizard appears, click Next.
Step 3: Choose the drive name from the pull-down list, click Next.
Step 4: Type a new password in the new password box, and type it again to confirm it. Click Next→Finish. Then you can login Windows 7 again with the new password.
Method 2: Reset WIndows 7 password with Windows password recovery