Question
Reply
 
Honor Student
jerrydoco
Posts: 2
Member Since: ‎12-29-2012
Message 1 of 6 (7,894 Views)
Accepted Solution

Pavilion G7 webcam not detected.

Hello there, I have a Pavilion G7-2051SA on W7 64Bit and the webcam is not working. I have the 'Cyberlink Youcam' software installed which when I run , it says 'No webcam detected'. Skype does not detect it either. I have updated the latest drivers and using HP Assistant I ran a check and updated PC with all relevant software but still I get the error. I cannot see a FN + key option or any icon on any of the 'f' keys to enable.

 

 

Any ideas please?

Regents Professor
AttackofZaq
Posts: 4,472
Member Since: ‎10-09-2012
Message 2 of 6 (7,857 Views)

Re: Pavilion G7 webcam not detected.

Hello jerrydoco.  I understand you're getting the "webcam not detected" error.

I recently made a post covering the solutions for this error.  Please take a look at it here and try the steps I outlined. 

I hope this is helpful and I hope you have a great day!

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

Honor Student
jerrydoco
Posts: 2
Member Since: ‎12-29-2012
Message 3 of 6 (7,831 Views)

Re: Pavilion G7 webcam not detected.

Hi AttackofZaq,

 

Many Thanks for your post and all those tips. I had actually tried them all and more than once. Wasted a lot of time over the last few weeks but I guess you got to run through the process of elimination.

 

Your final point about it probably being a hardware error was the only thing it could be and I can now confirm that this was spot on. My notebook was still under warranty so I sent it back to HP who 'reseated the webcam' cable and hey presto! I suspect it might not have been connected at all (many web forums say this is a classic and common error from the factory) but it works now and that is all that matters.

 

Thanks again! I hope your advice helps lot of others.

Regents Professor
AttackofZaq
Posts: 4,472
Member Since: ‎10-09-2012
Message 4 of 6 (7,830 Views)

Re: Pavilion G7 webcam not detected.

[ Edited ]

Hello jerrydoco.  I appreciate your kind words and the update on your issue!  

I am glad to hear that you were able to get the issue resolved.  Also, you certainly are correct about the process of elimination.  It plays a big part in determining where the problem lies!  

 

If you ever need any more help do not hesitate to post in these forums.  They truly are a great resource and community!

Have a great week :smileyhappy:

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

Student
pankaj_moteka
Posts: 1
Member Since: ‎07-18-2013
Message 5 of 6 (6,888 Views)

Re: Pavilion G7 webcam not detected.

i have new laptop pavilion g7 my front hp webcam camera is not at all clear picture is dull

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 6 of 6 (6,881 Views)

Re: Pavilion G7 webcam not detected.

Hello @Pankaj_Moteka,

 

You state the webcam does not show a clear picture, is that correct? I will be happy to help you.

 

HP manufactured several hundred G7 computers can you provide the full model number for the one you have. If you unsure where to locate that information on the computer have a look at this document for help.

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation