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01-09-2012 09:54 AM
01-11-2012 01:57 PM
Can you share which model of dv6 you are using? A product number or model number would be helpful in providing assistance.
Do you have HP Support Assistant installed? If not you can install the latest version from here. In HP Support Assistant you can run the HP Battery Check which will tell you if the battery needs replaced or not. Instructions can be found here.
Depending on your model, it may also help to update the computers BIOS.
Let us know what you find.