HP Support Forums
Join in the conversation.
08-02-2009 01:20 PM
08-02-2009 01:35 PM - edited 08-02-2009 02:58 PM
I have attempted to connect two separate HP printers (latest HP Deskjet D2660 Printer- mail ordered upon advice of your sales people). Each time I try and download the printer driver, I get an error message that the screen resolution is set below the minimum required screen resolution for the software. Current setting: 1024x576. min. recommended 800x600. Do you offer any printers that are compatible with your mini notebook? Please assist me with the return and full credit of this printer that is not compatible.
You'll need to try a workround for now...I thought I had seen a patch/update for this issue but I couldn't find it again. Please post the PN (Part Number) or model number of both the mini and the printer you're trying to use.
08-02-2009 01:50 PM
I purchased the HP mini from Verizon. The product number is HP Mini 1000,
The first (preferred) printer that I attempted to download the driver is an HP Officejet 4200 series. It is currently not in my location. I will return the other, recently ordered, printer if this one will not work.
08-02-2009 02:07 PM
Try following the instructions in the document(s) below, let us know if they work out!