Problem with Left and Right Arrow Keys (4533 Views)
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Honor Student
ZTucker
Posts: 2
Registered: ‎04-08-2011
Message 1 of 5 (4,533 Views)

Problem with Left and Right Arrow Keys

I recently purchased the HP Pavilion dv6-3217cl and the left and right arrow keys are not working. I have looked up other users with similar issues on their laptop computers but the only answer that is ever given is to send your laptop in for repair. I really don't want to do that so is there any possible solution to this? The up and down arrow keys work perfectly fine but I cannot use the left or right arrows in any application. 

Master's Graduate
Matt_Lo
Posts: 517
Registered: ‎12-13-2010
Message 2 of 5 (4,524 Views)

Re: Problem with Left and Right Arrow Keys

Hello ZTucker,

 

Try to boot into your BIOS by pressing F10 at startup and see if you can use the left/right arrow keys to navigate the BIOS menus.  If you cannot, then you know it's a hardware issue.

_________________________________________________________
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Honor Student
ZTucker
Posts: 2
Registered: ‎04-08-2011
Message 3 of 5 (4,507 Views)

Re: Problem with Left and Right Arrow Keys

Unfortunately it looks like it is a hardware issue. I cannot use the side arrows to navigate menus in computer BIOS.

Student
mcable16
Posts: 1
Registered: ‎07-22-2011
Message 4 of 5 (4,310 Views)

Re: Problem with Left and Right Arrow Keys

Would this also apply for the up and down arrows?  I recently cleaned by laptop with compressed air and now the up and down arrows work but the lag and don't scroll like they use too.  They are choppy and delayed. 

Student
jepjava
Posts: 1
Registered: ‎09-23-2013
Message 5 of 5 (993 Views)

Re: Problem with Left and Right Arrow Keys

don't repair it, maybe it's a software issue because iread lot of forums and i noticed that all of them having a problem like ours is using HP pavilion.

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