08-21-2014 03:58 AM
I m using pavilion g4 series and running win7. Currently there is a problem with power connection, while it’s going on hibernation mode it doesn’t start back normally, have to give hard restart though the power button still showing in power. On the other hand when I shut it down the power button has again still in power and I have to press it for at least 20-30 sec to put it off. Please help me out…
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08-22-2014 01:16 PM
Hi @Noor_Shahnewaz ,
Welcome to the HP Forums!
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I understand that once your computer goes to sleep you are unable to wake it or resume.
Have you done all your Windows updates?
Have you ran The HP Support Assistant aid with HP updates.
Here is a link to Resolving Problems with Sleep and Hibernate Modes (Windows 7) to assist you.
I have also located this response from the Microsoft community that may help. computer will not wake from sleepmode
I hope this helps.