Realtek PCIe Gbe family controller findFile missing error while installing the driver (3730 Views)
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Top Student
SidHPEnvyTouch
Posts: 8
Member Since: ‎12-24-2013
Message 1 of 6 (3,730 Views)
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Realtek PCIe Gbe family controller findFile missing error while installing the driver

[ Edited ]

Model: HP ENVY TouchSmart 15-j052nr

 

Issue: Downgraded from windows 8 to windows 7 and

 

1) Issue :

everything works fine except none of the USB ports 3.0 are working. I see one unknown device and it's not able to find the driver.

 

Unknown Device: Details Column has  Hardword Ids

 

IUSB3\ROOT_HUB30&VID_8086&PID_8C31&REV_0005&SID_1962103C

IUSB3\ROOT_HUB30&VID_8086&PID_8C31&REV_0005

IUSB3\ROOT_HUB30&VID_8086&PID_8C31

 

 

I have tried installing https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22824 but it didn't help.

 

 

 

2) Issue

 

Another Issue: Ethernet controller is missing the driver and I am getting findfile failed when I try to install the driver

Realtek PCIe Gbe family controller

 

Error: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/findfile-failed-the-realtek-netw...

 

I tried pluggin ethernet cable while installing the driver also but no result

 

 

 

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Paul_Tikkanen
Posts: 39,909
Member Since: ‎07-13-2010
Message 2 of 6 (3,724 Views)

Re: USB 3.0 Ports are not working after downgrading windows 7 from Windows 8

Top Student
SidHPEnvyTouch
Posts: 8
Member Since: ‎12-24-2013
Message 3 of 6 (3,708 Views)

Realtek PCIe Gbe family controller findFile missing error while installing the driver

Thank you it worked for me and USB ports are working now

 

Another Issue: Ethernet controller is missing the driver and I am getting findfile failed when I try to install the driver

Realtek PCIe Gbe family controller

 

Error: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/findfile-failed-the-realtek-netw...

 

I tried pluggin ethernet cable while installing the driver also but no result

Provost
Paul_Tikkanen
Posts: 39,909
Member Since: ‎07-13-2010
Message 4 of 6 (3,675 Views)

Re: Realtek PCIe Gbe family controller findFile missing error while installing the driver

You're very welcome.

 

If you have not installed the Intel chipset driver do that first and reboot.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=chipset+ins...

 

Then I would try the driver directly from Realtek at the link below.

 

You want to download and install the second driver file on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Top Student
SidHPEnvyTouch
Posts: 8
Member Since: ‎12-24-2013
Message 5 of 6 (3,667 Views)

Re: Realtek PCIe Gbe family controller findFile missing error while installing the driver

PAUL... You are my christmas GIFT of the year. The best....it worked.  Thank you SANTA PAUL****

 

I have spent two days scratching my head and scratching google but it didn't help as HP didn't supported drivers for windows 7. The laptop is good but windows 8 is crappy and I downgraded and very happy with windows 7 as I can install all software apps etc etc and works seamslessly. 

 

 

Few Notes for other users who want to downgrade to windows 7

 

1) Some of the windows 8 drivers works fine with windows 7 OS as well. Do download and try

2) You can try search drivers in windows 8 installed drive via device manager and it worked few of them by taking automatically 

3) Windows 8 wifi driver works for windows 7..which is good as we get internet and you can find other drivers

4) This laptop I assumed I cannot install windows 7 OS on the GPT partition as dual but magic. The dual boot works fine with windows 8 and windows 7 on GPT partition.

 

 

Provost
Paul_Tikkanen
Posts: 39,909
Member Since: ‎07-13-2010
Message 6 of 6 (3,659 Views)

Re: Realtek PCIe Gbe family controller findFile missing error while installing the driver

HO, HO, HO!

 

You're very welcome.

 

Glad to have been of assistance.

 

Merry Christmas!

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