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09-21-2011 01:33 AM
I am an administrator of the company. One of my user setup a BIOS administrator and forgot the password in a HP 2230s notebook. Now everytime I boot up the notebook, it only prompt me to select the BIOS administrator login or the User Login.
I have tried to remove the CMOS battery for an overnight. However it only reset the data and time but not the BIOS Administrator password. What can I do to reset the BIOS password?
09-21-2011 09:26 PM
I don't get a code after 3 failure attempts.
After 3 failure attempts, it show up a "On Screen Keyboard". When you press the enter key, it will show up a screen showing "Authentication Failed" and "System Locked Press the power button to restart the system".
FYI, my laptop is HP Compaq 2230s s/n: CNU83242GX p/n:KH119AV
10-07-2011 01:49 AM
2230s and 6370s/b are business notebooks
those was made to be most secured laptops
no way to remove bios password
Click on KUDOS icon if helped
10-07-2011 02:52 AM
Things U can do to delete Bios pass are:
- remove RTC battery from system board - 50/50 chances mostly on old notebooks.
- contact HP support and inform - in newest bioses theres a possiblity to deleta pass using special tool HP have. U'll need to send bios version and bios release date - if its not older than april 2010 it can be removed.
Those are only solutions - last one is system board exchange but i srtongly suggest HP support, they will help U in 100% do it without parts exchange.
click on Kudos if i helped U