06-01-2010 03:59 PM
Hello GMM5, are you talking about a microSDHC card? If so, you cannot put that directly into the laptop. You must use a small microSD to SD adapter, or a USB adapter. If you do not have a microSD adapter, you should be able to find one at virtually any electronics store.
If you are using an adapter, have you tried other SD cards? If other SD cards work, it's possible that the adapter you are using isn't make good contact with either the laptop's SD slot or the microSD card (or both). If no other SD cards work, you should contact HP support.
Post back when you've done some tests, hopefully we can narrow it down.
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06-01-2010 04:05 PM
I don't see the exact issue you are talking about in an update but I would recomend trying these two updates first
The Latest BIOS ver F 34 which is SoftPaq 28962
and ENE CB710/CB720 Cardbus/MediaReader Controller Driver for Windows XP which is Softpaq 26219
Both should be available by searching for softpaqs under your model number on HP.com.
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