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Re: Searching for Drivers (376 Views)
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Honor Student
Justin_Romile
Posts: 7
Registered: ‎04-19-2012
Message 1 of 15 (391 Views)
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Searching for Drivers

Hello everyone. I just want to ask where I can download the drivers of my HP Pavilion DM1 4000ee Notebook. I already search this in the site and also tried to put my product number and serial number but my search returns different series of HP products and laptops. My notebook is running on Windows 7 Home Premium 32 bit. Any replies are greatly appreciated. Thank you in advance.

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 2 of 15 (383 Views)

Re: Searching for Drivers

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

 

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  Microsoft MVP Windows Expert - Consumer
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Honor Student
Justin_Romile
Posts: 7
Registered: ‎04-19-2012
Message 3 of 15 (379 Views)

Re: Searching for Drivers

My product # is: QJ533EA#ABV and it was purchased on Taif, Saudi Arabia from a shop so I cannot assure the origin of this notebook was on Saudi Arabia because there is a possibility that they import some of their products.
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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 4 of 15 (377 Views)

Re: Searching for Drivers

[ Edited ]

I will contac HP webmaster and let him know then there is no support page for your model and that is should created. This may take few days. When it will show up then I will reply about it in this thread.

 

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  Microsoft MVP Windows Expert - Consumer
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Honor Student
Justin_Romile
Posts: 7
Registered: ‎04-19-2012
Message 5 of 15 (376 Views)

Re: Searching for Drivers

Thank you so much for taking an action about this sir. I will check this thread everyday for the progress.

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 6 of 15 (374 Views)

Re: Searching for Drivers

There is other solution too. You may want to use HP Support Assistant. This software will allow you to find and install latest updates. First you need to install Microsoft .NET Framework 3.5 with Service Pack 1 then HP Support Assistant from here.

 

Resource:

HP Support Assistant

 

But as I sad support page will be created as soon as possible.

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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erico
Posts: 18,745
Registered: ‎01-07-2009
Message 7 of 15 (373 Views)

Re: Searching for Drivers

[ Edited ]

Here is the HP web support portal for your notebook.

Here are the drivers. use the dropdown to select the version of Windows 7.



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  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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Honor Student
Justin_Romile
Posts: 7
Registered: ‎04-19-2012
Message 8 of 15 (372 Views)

Re: Searching for Drivers

And by the way sir, I am planning to reformat my notebook without using the back up and restore system of my HP. I want a very clean full format so I am planning to delete the backup partitions of notebook. What do you think about it sir?
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erico
Posts: 18,745
Registered: ‎01-07-2009
Message 9 of 15 (369 Views)

Re: Searching for Drivers

Do yourself the big favor of creating either a recovery disk set or a usb recovery media thumbdrive before you consider doing a clean install.

 

The recovery media is the copy of the operatng system and drivers that you purchased with your notebook.



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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Honor Student
Justin_Romile
Posts: 7
Registered: ‎04-19-2012
Message 10 of 15 (368 Views)

Re: Searching for Drivers

The portal says "HP Pavilion dm1-4010se Entertainment Notebook PC"? Can I use its drivers to my 4000ee?

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