05-23-2011 11:30 AM
I just got my DM4 in the end of April. It has Egistec ver 220.127.116.11 and came with IE8. The SimplePass icon DID (past-tense) pop up in the top left when I visited websites that needed logon/passwords. I planned to use that feature but didn’t get a chance. It stopped working. I still had IE8, but had since downloaded Norton 360 for security. I’ve reinstalled HP SimplePass twice. No luck. Yesterday I was prompted for the IE9 update, which I did. Everything is still working the same. The computer logon and application launcher work but not the internet password part. Could the problem be related to a setting in Norton? Thanks.
Solved! Go to Solution.
06-09-2011 07:42 AM
FYI--for anyone who might have the same problem. I uninstalled Norton 360 (with reboot) then reinstalled it. That fixed my problem! It's working with IE9 fine.
06-23-2011 11:36 PM
I have the same issue, but I don't run Norton I run Microsoft Security Essentials...
I don't know why it stopped prompting me to save a website and password. Now that I have "enrolled" my fingerprints, I would actually like to be prompted. Any ideas?
03-03-2012 06:53 AM
I have the same problem with a Pavilion DV6. It used to work fine, but I had to replace hardrive recently, and this version of simplepass is not letting me add any websites. Like you, it logs me in ok, but doesn't recognize login screens.
I am running only CA security which worked fine before.
Can anyone help us?