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05-11-2012 09:34 PM
I am trying to get a USB docking station installed on a HP Folio 13 - 2000. When I plug the usb cord into the Folio it does not detect. It detects on every other computer I plug it into. I have even tried installing it on a different Folio to check if it was bad USB ports. I tried different USB devices and they detect just fine. Please help I have been working on this for a long time.
06-13-2012 04:56 PM
OK, Solved the issue.
On windows 7 one must not install the software that arrives with the docking station.
I enabled download of drivers from windows update.
Uninstall any driver related to displaylink.
reconnect the usb port and let it fetch the latest driver from windows update.
06-13-2012 07:00 PM
Completely not accurate to my issue. The software was not installed. I worked with HP and they determined that the dock was bad and sent a new one and it installed just fine.