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07-20-2010 02:20 PM
A few days ago my USB ports have stopped working on my pavilion dv7.
When i go to the device Manage it pops under"Universal Serial Bus controllers" with a dropdown menu and it has a "exclamation" symbol in from all of them.
Clicking on one tells me i have aproblem and code "10"
i tried installing the driver again and nothing would work.
Please help me out
07-20-2010 10:07 PM
I know this may sound weird but when you're on your laptop, is it plugged into an outlet?
I only ask because I heard unpluging the Power adapter from the wall and from your laptop, that it "resets" the Motherboard. I don't know if this is true or not but maybe it's worth a try.
07-26-2010 06:11 PM
Post your part number (p/n) . You'll find it at the bottom of the laptop on a sticker, which looks like this.