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Student
leehadden1
Posts: 1
Member Since: ‎09-10-2012
Message 1 of 8 (2,645 Views)

Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

My HP Pavilion dv6t-2100 laptop says the device is working properly under Device Manager.  But when I load a CD or DVD it sounds like it used to [whirs and clicks as always] but then further nothing happens.  If I click Play, it pops the drawer open and says "Please Insert Disk".  I've tried uninstallingthe CDplayer and restarting several times but it still won't play discs.  It acts like it is going to at first, but does not.

 

 

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banhien
Posts: 35,474
Member Since: ‎01-29-2009
Message 2 of 8 (2,639 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Hi,

 

Please try this:

 

    http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Good luck.

BH
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Student
billjess
Posts: 1
Member Since: ‎05-19-2013
Message 3 of 8 (2,600 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Professor
npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 4 of 8 (2,588 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Hello billjess,

 

 I see that you are having problems with the CD/DVD player on your computer.

 

Are you getting any error messages when trying to play discs? Is the CD/DVD player listed when you open the computer options?

 

If you open device manager do you see the drivers for the CD/DVD player?

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Honor Student
bobbynegs
Posts: 2
Member Since: ‎12-18-2010
Message 5 of 8 (2,299 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

I have a similar problem in that it won't play a couple of specific cds, but will play all the others. This is happening boith in WMP and in Media Monkey. It reads the track info, lists the tracks but just won't play them. The cds are fine and play in my cd player and radio/cd thingy by the bed. In Mwdia Monkey they just flat don't play, skipping from one track to the next. In WMP the track seems to play, up to a point, but no sound. I also have Audiograbber which will Freebird the info, but cannot rip the tracks.

 

 

Anyone who can help will be my hero.

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 6 of 8 (2,255 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Hello bobbynegs,

 

What is your product number and operating system?

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Honor Student
bobbynegs
Posts: 2
Member Since: ‎12-18-2010
Message 7 of 8 (2,237 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Hi

 

My product number is C4M13EA#ABU, and the OS id Windows 8 64-bit.

 

Thanks

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 8 of 8 (2,235 Views)

Re: Why won't my HP Pavilion dv6t-2100 laptop CD/DVD player play discs?

Hello,


Thanks for the reply!  Take a look at this document, and let me know if the troubleshooting steps help resolve your issue of not being able to play discs.


Let me know how it goes.


Good luck!

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