HP Support Forums
Join in the conversation.
03-27-2012 08:58 AM
Unfortunately not, IF you're hearing a clicking sound that is. It basically means that the arm with the reader inside the HDD is broken.
If you're not hearing vague clicking sounds then you don't have the same problem and then there might be other solutions, but if this is the case, a replacement and a clean new install of Windows is required.
03-29-2012 02:58 AM
no no there is nothing like clicking sound... so could you please tell me if there is other solution?
p.s thanks for the replay.
03-31-2012 02:52 AM
I suggest you make a thread on the forums like I've done, describe your problem thoroughly and someone will surely help you. Or email HP support.
I'm not very good at troubleshooting myself..
04-12-2012 02:25 PM
hey dude, im actually lunaotik lol, did you manage to recover something or the hdd is actually just dead dead dead plain dead?????, I tried using Linux but I couldnt, so uhmmm yeah
04-13-2012 06:13 AM
I was personally unable to recover anything from the disk, and provided you and I had the same problem, there's nothing you can do about it at home. There are some tutorials on the internet on how you might be able to fix it temporarily by freezing the harddrive, but I don't recommend it (since I haven't tried it). There's also Linux based software (Ubuntu) that may be able to make an exact, raw copy of the damaged harddrive onto a new one, which requires the software and a harddrive of a bit more than equal or bigger size than the original (the copy is as big as the harddrive, needs some additional software for the the stuff to work and therefore requires a little bigger one to extract onto).
Now I've only limited knowledge on the subject, so googling it would be your best option.
However, IF the data on the disk is extremely valuable you might want to take it to a specialist, there are companies that provide this service, it's however quite expensive. You need special equipment for the professional procedure, so it's a no-go at home, unfortunately.
As to give you a proper answer to your question: The harddrive itself (the disks inside of it) aren't damaged, it's the reader. I didn't manage to recover anything, but my attempts have also been limited. I've mostly just researched my options.
Answers are based on that you and I have the same problem, you might be luckier than me
12-03-2012 10:38 PM
Hi I am having the same error message, and also did the primary hard disk self test and i got a 303 error message. I just got this laptop like 8 months ago so I think its out of warranty will HP still help me with this issue??
04-16-2013 04:22 PM