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03-12-2011 01:35 AM
i don't know if i am in the correct place but the sticker on the bottom of my laptop has faded and cannot read the license number and if i need to re-install windows i cannot get the serial number for my windows.
how can i get another sticker?
03-12-2011 09:19 AM
You won't be able to get another COA sticker. If you have a set of recovery disks you shouldn't need the product key. If you haven't made or purchased a recovery disk set, I recommend you do so at your earliest convenience.
03-14-2011 09:52 AM
the other problem i have is that when i try making recovery disc it says that it has failed try using another brand of discs which i have done. do you think a 12gb flash drive would work?
03-14-2011 10:30 AM
It might if the USB flash drive is made bootable.
As I mentione above, another alternative for you is to order a set of recovery disks from HP for around $16.00.