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blue screen shut down (48 Views)
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berthabill Student
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berthabill
Posts: 3
Registered: ‎12-01-2011
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blue screen shut down

‎04-05-2012 05:40 AM

What is the fix for a blue screen shutdown on an HP G61 Notebook?

I run Windows 7 Home Premium edition

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Provost Provost
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erico
Posts: 18,799
Registered: ‎01-07-2009
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Re: blue screen shut down

‎04-05-2012 06:07 AM

The first thing to do is to enter the BIOS and then run the diagnostic tests that are available there for memory and the hard disk.

 

Does your notebook have UEFI diagnostics installed?  

 

If it is a recent notebook (2009 or newer) then it probably does. There are advanced diagnostic tests available when starting up that can be accessed by pressing the Esc key and accessing the UEFI diagnostics menu just after pressing the power button. 



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