• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-25-2013 03:49 AM

HP Recommended

Hello everybody !

 

I have the same problem, but the code at the end is : CNU9496FYG

 

Can you help me please ?

Was this reply helpful? Yes No

‎10-25-2013 06:19 AM

HP Recommended

Hi chavi11,

 

Try entering:       e9lovog8ih       ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-25-2013 11:16 AM

HP Recommended

Thanks, it's work ! :generic:

 

Kind regard, chavi11.

Was this reply helpful? Yes No

‎10-29-2013 04:54 PM

HP Recommended
I have the same problem and the code I'm getting is CNU027597W
Was this reply helpful? Yes No

‎10-29-2013 05:02 PM

HP Recommended
I have the same problem and the code I'm getting is CNU027597W
Was this reply helpful? Yes No

‎10-30-2013 05:00 AM

HP Recommended

@spainy 

 

Try entering:     e9l17xqoxd        ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎11-01-2013 03:02 PM

HP Recommended

thank you it worked!

Was this reply helpful? Yes No

‎11-09-2013 05:12 PM

HP Recommended

Thanks.  I write the password you gave me and it works perfectlly.

Regards

Was this reply helpful? Yes No

‎11-15-2013 03:37 PM

HP Recommended
CNU01812BR please
Was this reply helpful? Yes No

‎11-16-2013 06:41 AM

HP Recommended
CNU01812BR please help me my notebook was lock too
thanks alot
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.