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npskennedy
Posts: 7
Member Since: ‎09-21-2011
Message 1 of 8 (17,912 Views)

drivers fro 4520s laptop

Hi!

I need to replace drivers on a 4520s laptop.. I work for a school district and we are still using XP Pro.. when I imaged the laptop I lost several drivers.. got some back still missing 5.  I have th ID numbers.. can someone help me find the appropriate drivers?  I have gone to web site and downloaded several drivers which do not work.. help!

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Paul_Tikkanen
Posts: 41,516
Member Since: ‎07-13-2010
Message 2 of 8 (17,908 Views)

Re: drivers fro 4520s laptop

Hi:

 

Please click on each missing device in the device manager. Then click on the details tab.

 

Post the top string of characters you see for each missing device.

 

Those should ID the type and model of the uninstalled hardware and I will send you the links to the XP drivers for them.

 

Paul

Top Student
npskennedy
Posts: 7
Member Since: ‎09-21-2011
Message 3 of 8 (17,904 Views)

Re: drivers fro 4520s laptop

network  PCI\VEN_1814&DEV_3090&SUBSYS_1453103C&REV_00\4&717F45&0&00E3

 

PCI Simple Communications Controller

PCI\VEN_8086&DEV_3B64&SUBSYS_141310C&REV_06\3&B1BFB68&0&B0

 

Unknown device

ACPI\HPQ0004\3&B1BFB68&0

 

Unknown device

HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000\4&2FA1A3AC&0&0301

 

Video controller

PCI\VEN_8086&DEV_0046&SUBSYS_1413103C&REV_02\3&B1BFB68&0&10

 

WD SES DEvice USB Device

USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_2011\57584E314135304531353936&1

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Paul_Tikkanen
Posts: 41,516
Member Since: ‎07-13-2010
Message 4 of 8 (17,903 Views)

Re: drivers fro 4520s laptop

Hi:

 

First install the chipset driver and reboot.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Next,

 

Then install the Intel graphics driver (PCI\VEN_8086&DEV_0046).

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

This should be the audio driver: (HDAUDIO\FUNC_01&VEN_8086&DEV_2804)

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

If you have audio, then it may be the HD audio modem driver that is missing...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

This driver should install the ACPI\HPQ0004:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

This should be the driver for the PCI\VEN_8086&DEV_3B64

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

The WD SES DEvice USB Device appears to be an external hard drive you have connected?

 

Please read this link below.  You won't find drivers for that device on HP's support and driver page.

 

http://community.wdc.com/t5/My-Passport-for-PC/Driver-Error-Message-WD-SES-Device-USB-Device/td-p/28...

 

Paul

Top Student
npskennedy
Posts: 7
Member Since: ‎09-21-2011
Message 5 of 8 (17,898 Views)

Re: drivers fro 4520s laptop

Hi!

I tried to open these links but comes back with unable to open site.. tried copying it and pasting into address bar still no go for any of them..

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Paul_Tikkanen
Posts: 41,516
Member Since: ‎07-13-2010
Message 6 of 8 (17,895 Views)

Re: drivers for 4520s laptop

[ Edited ]

Hi:

 

They all work for me with no problem. These drivers are all on your notebook's support and driver page.

 

What I will do is copy and paste the titles of the drivers, and you can go to your notebook's support and driver page and find them.

 

If you can't get to your notebook's support and driver page, I suggest there is some kind of browser issue on your end.

 

Intel Chipset Installation Utility

 

Intel High-Definition (HD) Graphics Driver with Turbo Boost Technology

 

IDT High-Definition (HD) Audio Driver

 

If you have audio, then it is probably the modem driver...

 

LSI High-Definition Audio (HDA) Modem Driver for Microsoft Windows

 

HP 3D DriveGuard for Microsoft Windows XP

 

Intel Management Engine Components Driver

 

As I posted above, the The WD SES DEvice USB Device is not part of your notebook's missing drivers. Google WD SES DEvice USB Device, and you will find some references to it.

 

Paul

Top Student
npskennedy
Posts: 7
Member Since: ‎09-21-2011
Message 7 of 8 (17,883 Views)

Re: drivers for 4520s laptop

I got these to work.. but I still need the network controller.. it is imperative that this laptop have wireless.. this is the last driver needed.  Sorry for the delay in getting back to you. Sue

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Paul_Tikkanen
Posts: 41,516
Member Since: ‎07-13-2010
Message 8 of 8 (17,880 Views)

Re: drivers for 4520s laptop

Hi, Sue:

 

I'm sorry, I neglected to post the info for that yesterday.

 

You need this driver for your wireless card:

 

Ralink 2011 802.11 b/g/n WiFi Adapter

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

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