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dv3 1075us (62 Views)
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Honor Student
jmcintyre
Posts: 3
Registered: ‎08-08-2012
Message 1 of 5 (62 Views)

dv3 1075us

Hi
I turned on my computer and while working on it, I received a gray grid on the screen and then it shut down. I turned it back on. All I get is lights on the
Keyboard and the screen is black and intermittingly flashes with a bright white light. I don't know if this can be fixed but I want to know if I can get my info off
The hard drive? I need my documents and pictures. Please help!!!!!
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Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 2 of 5 (49 Views)

Re: dv3 1075us

Remove the hard drive and attach it to a desktop machine. If you want to be safe, ghost or image the drive to another drive. Then start the desktop machine with the ghosted copy and read your important data. It may tell you you don't have permission and do you want to continue and you would say yes.  Then you should be able to read your data. Before you do that, try removing the battery and try starting the notebook with just the power adaptor attached.  Try to start with just one memory chip installed and try the other slot (make sure the machine is off while you remove memory and/or switch slots - most people recommend you remove the battery and power adaptor too).  Try a hard reset:

http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01684768&product=1132551

My suspicion is a video chip has cracked solder under it and will need to be reflowed (not your notebook but demonstrates the procedure):

http://www.youtube.com/watch?v=S2jPq8Qf6g0&feature=player_detailpage#t=2s

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Honor Student
jmcintyre
Posts: 3
Registered: ‎08-08-2012
Message 3 of 5 (39 Views)

Re: dv3 1075us

hard restart didnt work nor did taking iut memory chip one at a time. How do you connect the hard drive to the desktop?

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Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 4 of 5 (37 Views)

Re: dv3 1075us

It will go better if you have a friend that is familiar with computers. They would remove your hard drive and may have to get an extra cable to attach to their machine but just like the hard drive they have connected, they would attach it with a cable and power connection.  SATA drives have exactly the same size and type connector weather is it the 2.5" notebook drive or the 3.5" desktop drive. So the connectors are the same. If you had the old type ide style hard drive, there is an adaptor that you would have to buy to convert it from 2.5"pins to the 3.5" pins and the desktop would have to have an IDE connector on the board. Again you may have to buy a cable for that connection on their mother board.  It is a bit complicated if you haven't done this type of thing before but someone that is even reasonably familiar with computer (high school gamers, school computer department, tech guy in some business etc) shouldn't much of a problem getting it going.  If you even approach a computer shop with that request to just put your data on an external hard drive that you or they supply, the cost may be less because you know what you want done.  This is a comparison of cost against risk.

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

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Honor Student
jmcintyre
Posts: 3
Registered: ‎08-08-2012
Message 5 of 5 (34 Views)

Re: dv3 1075us

Thank you so much!!!!! Very much appreciated!!!! Hopefully I'll find the cable I need and if not, maybe they won't charge me so much money
To copy it because it now looks like I know what I'm talking about.
Thanks again for all you're help.
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