dvd/cd rom no longer recognized. [ Edited ]

[montesimichael]

I have an HP Pavillion 9000, running Windows Vista.  I can no longer get the laptop to read any CD or DVD.  I can't find drivers etc....

I have tried mr fixit to no avail.  I have checked the BIOS, and verified  that the boot order sees a CD/DVD drive, even tried to change the order.  Device manager does not see a cd/dvd.  Registry has no upper or lower filters.  HELP!  Trying to fix for months. .  Feel free to cotnatct me at my user name at yahoo.com

[Mumbodog]

the dvd drive has failed or the controller for the drive on the motherboard has failed.

[montesimichael]

Thanks, I figured it was hardware, but the CD/DVD opens, tries to read, but then does nothing.   Is it possible to fix the controller on the motherboard?  

[Mumbodog · Accepted solution]

I would try another cdrom drive first.

you have to replace the motherboard if the controller is bad

[dragzn53]

I have restored computer ( HP pavilion dv6636nr ) to factory settings, checked CD ROM in another computer and its working fine - went to regedit and deleted high/low filters and tried fix it but still no CD drive in device manager. Removed and reseated it a couple times - updated Bios and yes it sees it in the boot order, not the model I have but CD ROM is listed. Not sure wher to go from here?

[dragzn53]

Mumbodog this is Dragnz53 - is there a software fix/update for that controller ?
Re: dvd/cd rom no longer recognized by device manager
I have restored computer ( HP pavilion dv6636nr ) to factory settings, checked CD ROM in another computer and its working fine - went to regedit and deleted high/low filters and tried fix it but still no CD drive in device manager. Removed and reseated it a couple times - updated Bios and yes it sees it in the boot order, not the model I have but CD ROM is listed. Not sure wher to go from here?
....

[Mumbodog]

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dragzn53 wrote:
Mumbodog this is Dragnz53 - is there a software fix/update for that controller ?

....

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Unfortunately no

"you have to replace the motherboard if the controller is bad"

[dragzn53]

Well thats it then, if there isn't a software fix then I will just have to live without a CD/DVD internal drive because I see no need to replace a mother board when I can put that money towards a new laptop when and if the rest of the one I'm using crashes hahahaha      Hey thanks for your time and help !