• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-08-2013 11:42 PM

HP Recommended

I have installed windows 7 on my new Hp 2000 2d02 note book pc. while installing office 2007 prof. I got error message-ERROR 1935 AN ERROR OCCURRED DURING INSTALLATION OF ASSEMBLY COMPONENT." tried to use hot fix for

windows (KB947821) ,but it did not help. same thing while installing office 2010,

confirmed that win 7 is installed correctly. Not tried any other solution like registry error etc. Pl suggest how to go about

this. Or is it worth while tring office 2003?? (going back in time !!)

 

anand

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2013 01:15 AM

HP Recommended

I have tried many steps suggested earlier and spent quite a few hrs. Finally I resorted to "wise registry cleaner" and got the registry cleaned up. Rebooted and stareted installing MS 2007 again. And it got installed without any hitch. I am satisfied with the suggestion andhappy that I did not have to reinstall Windows 7.

 

Anand

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎08-09-2013 12:09 AM

HP Recommended

Hi,

 

Please use the following instructions from Microsoft to fix:

 

   http://support.microsoft.com/kb/926804

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-10-2013 12:44 AM

HP Recommended

Hi

I have already tried step 1,system update readyness tool (KB947821) ,and got same error with a text

(837BF1EB-D770-94EB-A01F-C8B3B9A1E18E) HResult :0x80070002.))

Now I have  tried step 2--to download and install .net 4.5 framework (as I could not find the ,net in installed program files. And tried to install office 2007 ,but it gave the same error.

 

The only last option I have not tried is to remove and reinstall .net framework. (I hope .net 4.5 is ok for

windows 7). Pl advise if there is anything more to be tried now. Thanks

 

anand

Was this reply helpful? Yes No

‎08-14-2013 09:28 AM

HP Recommended

I am still having error 1935 after trying -

1-system update tool installed and run

2-I noticed absence of .net 4 ,so downloaded and installed the same. reboot and tried to install

 

ms office 2007 again to find the same error.

3-Also tried .net 4.5 ,but that did not help.

 

someone has asked me to go to windows XP to install office ,or install office 2003...but I don't want to do

any such installation.

Pl. suggest if there is any easy way out.

Was this reply helpful? Yes No

‎08-24-2013 01:15 AM

HP Recommended

I have tried many steps suggested earlier and spent quite a few hrs. Finally I resorted to "wise registry cleaner" and got the registry cleaned up. Rebooted and stareted installing MS 2007 again. And it got installed without any hitch. I am satisfied with the suggestion andhappy that I did not have to reinstall Windows 7.

 

Anand

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.