04-13-2012 08:28 AM
Boot up the PC and at the beginning of the HP welcome screen, tap the F11 key to launch the recovery manager.
Follow the prompts to restore your PC to the factory settings.
Make sure you have backed up any data you wish to preserve as a system recovery will erase the current installatiion, programs and files and set the drive back to its original factory state.
04-13-2012 08:29 AM
The 3 main ways of performing a 'Factory Reset' are detailed in the document on the link below.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Microsoft Windows Expert - Consumer
09-09-2013 03:47 PM
please i have formated my HP Pavilion dv7 - 6154nr several times, and right now i am finding it difficult to reset my laptop back to factory settings. can you please help me to reset it back to factory settings?