08-09-2012 07:47 AM
I just bought a new HP Laptop Computer. It says here that it is a 2000-369wm notebook pc. I'm not sure how I set up a password for when I sign on, but the screen prompts me to enter a password before it will boot up the computer upon sign on. I have the password, but my elderly Mother has trouble with that particular part of the process and I would like to remove it. How do I remove it?
08-09-2012 08:06 AM
Open windows Control Panel, in the top right of this window click the dropdown menu for 'View by' and select Large Icons. Now click User Accounts, click the Remove password link, enter the current password and then click the 'Remove Password' button.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience