HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

hp cddvdw TS-L633M ATA device error (494 Views)
Reply
Reply
Topic Options
alice_c8775 Student
Student
alice_c8775
Posts: 1
Registered: ‎02-23-2012
Message 1 of 2 (494 Views)
Report Inappropriate Content

hp cddvdw TS-L633M ATA device error

‎02-23-2012 08:00 PM

1. My Product name  : HP G60 -418CA

2. OS : VIsta

3. error message on DVD/CD-ROM Drives

 

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

 

4. Suddenly I can't find dvd drive.

 

How can I solve this problem?

 

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
banhien
Posts: 18,343
Registered: ‎01-29-2009
Message 2 of 2 (488 Views)
Report Inappropriate Content

Re: hp cddvdw TS-L633M ATA device error

‎02-23-2012 10:11 PM

Hi,

 

Please try this first:

 

   http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
***
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0
Reply
0
Please use plain text.