hp simplepass problems?

[s_bailey]

How do I enable simplepass after I have disabled it on a particular website? My friend used my computer to sign in to her bank account ( we have the same bank), and she somehow disabled the simplepass, and I can't get it to come back.

[Dragon-Fur]

S_Bailey,

Welcome!

Try this to fix SimplePass 2011 / 2012 Webcard Lockout:

Open SimplePass, Scroll over and open that Webcard (Right-Click on it).

CHECK the "Enable Website Log On" Box

----------------------------------------------------------------------------------------------------------------

Our Experts work hard to help!

Whenever you find a Useful or Helpful Post --

Click the Kudos Star on the Left to say "Thanks!"

Mark this Post “Accept as Solution” to accept a Fix or Workaround to an issue!

----------------------------------------------------------------------------------------------------------------

Note: You can find “Accept as Solution” boxes on Subjects started by you.

----------------------------------------------------------------------------------------------------------------

Remember:  The more information you provide, the better help you receive.

Always Include:  (Notebook) Product Number , Printers – Model Number ,

                   Operating System and an Error Description

                        Never give out your Serial Number

----------------------------------------------------------------------------------------------------------------

                           2012 Year of the Dragon!

[jim901]

How can I delete sites and passwords which are no longer used?

[ThanksInAdvance]

Hi all,

I am new to Simple Pass and I want to add an online account, but there is no option for me to do that. I have tried going onto login pages and onto the actual Online Accounts Management and can't find any way to add an account. Can anybody help? ThanksInAdvance

[BullDawgs]

Simplepass isnt showing up on my computer anymore I dont know why it wasnt deleted by me

[GYee]

Here's a link to AuthenTec's support site: http://support.authentec.com/KnowledgeBase.aspx.  AuthenTec is the vendor that supplied HP with the SimplePass software.

There is information on the support site on how to check and update your fingerprint reader's drivers as well as other troubleshooting procedures.

You can also download the latest SimplePass software from this site: http://support.authentec.com/Downloads/windows/hpsimplepass.aspx