HP Support Forums
Join in the conversation.
08-10-2012 04:25 PM
i was on line then i got a string of rapid error messages then it blacked out , now it says it has no operating system upon start up its a hp pavillion ze5400 with windows xp home edition
08-10-2012 06:34 PM
Can you get into the bios? Check to see if your hard drive is even recognized. I believe you have a hard drive problem but need to see if it is hardware or software. If the bios see the hard drive, try to get into the HP utilities and run the hard drive test and the memory test. If the bios does not see the hard drive, the circuit board on the bottom of the drive has failed.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.