keypad scroll not working (273 Views)
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Honor Student
nidhi_goel
Posts: 3
Member Since: ‎05-13-2012
Message 1 of 2 (273 Views)

keypad scroll not working

the keypad scroll in my hp pavillion dv4 product number- WR717PA#ACJ entertainment notebook pc has stopped working since a few days. i have windows 7 which came installed on my laptop. the scroll has stopped working on its own. i did not make any changes in the OS.kindly help.

Intern
Karthik4U
Posts: 20
Member Since: ‎05-10-2012
Message 2 of 2 (266 Views)

Re: keypad scroll not working

[ Edited ]

Check if there's the ALPS Touchpad software installed in Control Panel->Uninstall programs,if not then
go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-79538-1&cc=us&dlc=en&lc=en&... and install it........if thats not the problem,Try to Restore Windows To a Date when it was working using Restore Point

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