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04-20-2011 02:09 PM
I absolutely love my HP laptop but I am a bit worried. When my wrist touches the front left corner I get electric shocks. My daughter who is 5 yeard old was shocked as well when she put her hand on the same place. It only hurts a little bit- is this dangerous?
Also, there are times when the computer gets so hot I dont think it is normal. I don't know if these two things are connected. It is not hot right now but I am still getting electric shocks if I run my wrist over the corner.
I really need my computer for university.
04-20-2011 02:24 PM
I would strongly recommend to stop using your notebook straight away - it's simply not worth the risk. If your notebook is under warranty, contact HP immediately to have this repaired under warranty. You can contact HP Here. If you are not in the USA, let me know and I'll post a link for your country.
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Microsoft MVP - Microsoft Windows Expert - Consumer
05-05-2011 05:19 PM
I've been having the same problem. Unfortunetely my laptop is now out of warranty so HP won't help with this without a fee. The shocks are mild, so I continue to use my laptop. I've looked around the internet and it looks like this problem is a bit common amongst the HP pavilion laptops, (I have the pavilion dv6). I only seems to happen while the laptop is connected to ac power. If you still have a valid warranty on your laptop I suggest going to HP tech support to see if they've found a solution to this.
12-13-2012 02:55 AM
If the shock persistence, I suggest check the wall outlet, make sure the wire connection are tight, especially the earth ( Green) wire and all the link. I have this experience, when I check the wall outlet, the green wire is not connected